{"id":3856,"date":"2021-11-22T18:42:33","date_gmt":"2021-11-22T15:42:33","guid":{"rendered":"https:\/\/www.cosmokimya.com\/services\/"},"modified":"2022-02-22T15:35:43","modified_gmt":"2022-02-22T12:35:43","slug":"services","status":"publish","type":"page","link":"https:\/\/www.cosmokimya.com\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"

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SERVICES<\/span>Pre-Sales Services<\/span><\/span><\/h3>
Let's choose together a matching product from our range of textile auxiliaries. Couldn't find what you were looking for ? Don't worry; we can produce it for you. <\/div><\/header>
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Today, the diversity of chemicals used in the textile industry creates a need for technical assistance when it comes to choosing the right product. Cosmo Chemicals, thanks to its experience of 20+ years, provides support to all existing and potential customers for choosing the appropriate product and process parameters. Our team of leading experts determines the product you need in line with the information received from you and shares it with the instructions for use.<\/p>\n

If the product you need is not in Cosmo Chemicals portfolio, the R&D process gets initiated for an equivalent product. As a result of specimen examinations made in Cosmo Kimya laboratories, the new product, which will achieve the desired result, is presented to the customer accompanying its performance indicators.<\/p>\n

Our pre-sales services also include process assessments and applications performed by our team at customer sites.<\/p>\n

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SERVICES<\/span>After Sales Services<\/span><\/span><\/h3>
Having problems with your processes? Cosmo technical support team is ready for remote and on-site technical support. <\/div><\/header>
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Cosmo Chemicals is aware that a long-term partnership can be achieved not only with product quality and pricing, but with a full range of after-sales services. Going beyond being a supplier but becoming a solution partner is the foundation of our business model.<\/p>\n

After-sales services start with theoretical and practical support right before application stage. We share our technical expertise with our customers to ensure maximum customer satisfaction. In addition to remote support, we take an active role in product applications at customer sites, and we are committed to being on the field until the best results are achieved with best practices.<\/p>\n

We keep monitoring customer satisfaction levels and in case of an unexpected event, Cosmo Chemicals comes up with solutions thanks to its field staff and laboratory support.<\/p>\n

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